My long time blogging buddy Shirley Thistlewaite of the blog Yesbiscuit—with the mind of an investigative reporter—wrote to HomeAgain, the microchip company, after reading the post on the microchip mystery.
This was the super friendly American Eskimo dog who had no contact information on the data base.
This is the reply from the microchip company:
Dear Ms. Thistlewaite:
Thank you for taking the time to learn what happened to the “erased micro chip”.
Here is the rest of the story:
On the day the pet was brought into the vet facility a representative of the facility called HomeAgain. We entered the microchip number into our data base and found a Primary Contact associated with the microchip.
We called that individual and left them a message with two phone numbers that they could call to speak with the individual currently holding the pet.
That individual returned our call and stated they sold the pet four months earlier and no longer owned it. The new owner never transferred their contact information into our data base.
The individual that was former pet owner and now incorrectly associated with the pet, insisted we immediately remove their name from our data base, thus leaving the micro chip without any contact information.
That same individual could have called the pet locator (we provided both phone numbers when we made our initial call and left the message) and tell them who the pet was sold to, but apparently they did not. That information was also not shared with HomeAgain.
Paul R. Knittel
HomeAgain Pet Recovery
Lesson learned might be if you sell or give away a microchipped pet or foster pet, take the time to help the new owner change contact information. Don’t just assume that they will do it themselves.
Assume that they probably won’t.
I have been trying to find out the fate of the little dog from the animal hospital, to see if they located the legal owners or if he will stay with his foster family. So far no answer.